FAQ
- What is the Club H Rewards Program?
- How do I register for Club H and start earning points?
- Can two accounts have the same email?
- I did not indicate all of my account numbers when registering. How do I update my account?
- How do I update my Club H Account information?
- How do I earn points?
- What types of merchandise count for collecting points?
- Do promotional purchases count towards qualifying purchases?
- Which brands are included in the program?
- Where can I make purchases to collect points?
- My distributor house isn’t listed in the account dashboard. Can I still earn points for purchases with that distributor?
- Can I combine points from multiple accounts?
- How quickly will I receive and be able to use my points?
- Do Points expire?
- How can I claim missing points?
- What happens to my points when I return items?
- What happens to my points if part of my order was cancelled?
- Can I retroactively claim points for purchases made in the past?
- How do I achieve a higher tier status?
- What happens if I miss the annual tier qualification period?
- How often will I receive updates about my points and tier status?
- How do I track my points and tier progress?
- What should I do if I encounter an issue with my points or tier status?
- What is a reward?
- How do I redeem a reward?
- Is there a limit to how many rewards I can redeem in a given time period?
- Can I return a reward?
- What are Club H events?